Helping practices PERFECT the Puppy Client Journey

Our Vision

Our Vision

To equip veterinary practices to give puppy owners the tools to raise confident, well-mannered and sociable dogs and put Puppy Friendly Practices on the map as the best place to go to with a new puppy.
Our Mission

Our Mission

To bring a unique approach, empowering all staff roles to provide a successful puppy client journey in practice and to practically equip puppy owners with the right information from day one for ultimate training success and a Happy Hound for Life.
Our Values

Our Values

To provide exceptional online training, to help you motivate and empower staff, to provide simple and effective education to puppy owners, to provide a consistent, positive experience for puppies in practice and produce valuable, long-term, loyal clients for veterinary practices. 

Our Services

We help veterinary practices as a whole to provide the perfect puppy experience to clients. Click the following links to see how a Puppy Friendly Practice can benefit veterinary staff, puppy owners and the practice themselves.

Veterinary Practices

Veterinary Practices

Veterinary Staff

Veterinary Staff

Puppy Owners

Puppy Owners

Featured Courses

The Perfect Puppy Experience Course

The Perfect Puppy Experience Course

£100

Empowering your veterinary staff to deliver exceptional puppy care to clients.

Puppy Friendly Practice Taster Course

Puppy Friendly Practice Taster Course

Free

COMING SOON! A free taster of what the Puppy Friendly Practice scheme is all about.

The 5 Day Puppy that Sleeps Challenge

The 5 Day Puppy that Sleeps Challenge

£40

Giving puppy owners the tools to teach their puppy to be calm, settled and love to sleep.

Welcome Home Puppy Course

Welcome Home Puppy Course

£125

A complete training course for the first year of your puppies life.

Have a question about becoming Puppy Friendly?

Send us a message, we’d love to hear from you.
Testimonials

What Our Clients and Staff Are Saying

Hundreds of Happy Puppy Clients

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Settled Puppies

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Happy Clients

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Practices

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