Helping practices PERFECT the Puppy Client Journey
Our Vision
To equip veterinary practices to give puppy owners the tools to raise confident, well-mannered and sociable dogs and put Puppy Friendly Practices on the map as the best place to go to with a new puppy.
Our Mission
To bring a unique approach, empowering all staff roles to provide a successful puppy client journey in practice and to practically equip puppy owners with the right information from day one for ultimate training success and a Happy Hound for Life.
Our Values
To provide exceptional online training, to help you motivate and empower staff, to provide simple and effective education to puppy owners, to provide a consistent, positive experience for puppies in practice and produce valuable, long-term, loyal clients for veterinary practices.
Our Services
We help veterinary practices as a whole to provide the perfect puppy experience to clients. Click the following links to see how a Puppy Friendly Practice can benefit veterinary staff, puppy owners and the practice themselves.
Featured Courses
The Perfect Puppy Experience Course
£100
Empowering your veterinary staff to deliver exceptional puppy care to clients.
Puppy Friendly Practice Taster Course
Free
A free taster lesson of what the Puppy Friendly Practice scheme is all about.
The 5 Day Puppy that Sleeps Challenge
£40
Giving puppy owners the tools to teach their puppy to be calm, settled and love to sleep.
Welcome Home Puppy Course
£125
A complete training course for the first year of your puppies life.
Our Supporters . . .
Have a question about becoming Puppy Friendly?
Send us a message, we’d love to hear from you.
Testimonials
What Our Clients and Staff Are Saying
My overall experience of the practice is excellent. Staff are lovely and helpful and always
Puppy Owner & Breeder
Amazing, easy to follow training for a fantastic family dog. Highly recommend.
Puppy Owner
Definitely join a Puppy Friendly Practice and enjoy all the amazing online training, you really will not regret it.
Owner of Kali and Misty
Hundreds of Happy Puppy Clients
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Settled Puppies
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Happy Clients
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Practices
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Latest News
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