Start your Puppy Friendly Journey Today!
** Simply select the membership that reflects the total number of staff in your practice. **
Small Practice
<10 Veterinary Staff
Only £399/Year
Include all vets, nurses, receptionists and animal care assistants
- Secure practice hub
- Multi-learner account
- Role specific CPD training for ALL your staff
- Completion certificates, workbooks & resources.
- Adaptil Welcome Pack
- Kong Puppy Pack full of products to use in Clinics.
- Online training & resources for all your puppy owners.
- Puppy Owner Handbooks for Clients.
- Plaque to display.
- News, updates and ongoing support.
Medium Practice
10-30 Veterinary Staff
£499/Year
Include all vets, nurses, receptionists and animal care assistants
- Secure practice hub.
- Multi-learner account.
- Role specific CPD training for ALL your staff.
- Completion certificates, workbooks & resources.
- Adaptil Welcome Pack
- Kong Puppy Pack full or products to use in clinics.
- Online training & resources for all your puppy owners.
- Puppy Owner Handbooks for Clients
- Plaque to display.
- News, updates and ongoing support.
Large Practice
31+ Veterinary Staff
£599/Year
Include all vets, nurses, receptionists and animal care assistants
- Secure practice hub.
- Multi-learner account.
- Role specific CPD training for ALL your staff.
- Completion certificates, workbooks & resources.
- Adaptil Welcome Pack
- Kong Puppy Pack full of products to use in clinics.
- Online training & resources for all your puppy owners.
- Puppy Owner Handbooks for Clients.
- Plaque to display.
- News, updates and ongoing support.
Membership is affordable and accessible so ANY practice can join!
How to Get Started . . .
1. Nominate an RVN
Someone who is passionate about puppies to be the Puppy Driver in your practice.
2. Register your Practice
Select the membership bracket that equates to the number of staff in your practice and follow the checkout process.
3. Access Online Training
The Puppy Driver gives online access to all staff to access their CPD training.
Benefits of being a Member:
Membership Hub
Quality Resources
Membership Badge
Social Media Templates
Role Specific CPD
Adaptil Welcome Pack
Puppy Owner Support
Increased Revenue
Completion Certificates
Kong Puppy Pack
Puppy Owner Handbook
Plaque to Display
Why Vets and Puppy Owners Nationwide Trust us!
Highly Regarded by Vets
“Being Puppy Friendly has given our team a new focus and drive to really excel in the service we provide.”
Rated Excellent
“Hands down the easiest way to PERFECT the puppy client journey and gain new loyal clients.”
Loved by Puppy Owners
“Simply cannot believe the support we have had. It’s ALL the puppy training I needed all in the same place.”
Put your trust in us today!
Frequently Asked Questions
We have Several Sites within our Practice, do we need a Membership for each?
Each case is different. If you are running as completely separate sites then yes, you require an individual membership as each site requires a Puppy Driver to over see everything Puppy Friendly runs smoothly and it allows for you to receive all the amazing Welcome Packs from Kong and Adaptil for each site.
If there is a definite close relationship between sites and a strong sharing of staff and clients we can also cater for this without needing a membership for each. To find out more and discuss your set up, please email us at contact@puppyfriendlypractice.com
Is there a Discount for Joining with Multiple Sites?
YES! We do offer discounts both for multiple site practices or practices from the same group joining at the same time.
Please email us on contact@puppyfriendlypractice to discuss your specific requirements and we will be more than happy to helping get you up and running smoothly.
Want to Join but not sure about the Annual Membership Fee?
The Puppy Friendly Practice scheme is designed to be affordable and accessible for all types of practices. When all the training is implemented you will see an increase in over the counter sales, new client sign ups and, pet health care retention and a higher conversion of new clients to long-term, loyal clients all down to the consistently AMAZING service you are providing.
Our supporters Kong and Adaptil will literally spoil you with FREE products to ensure start up costs are limited and high success is achieved from day one!
What if we don't want to continue being Puppy Friendly?
Membership for the year is non-refundable but you can cancel at any time or choose not to renew at the end of the year when renewal reminders are sent out. If you choose not to renew or are late submitting payment, all puppy owner and staff accounts linked to your practice for online training will be restricted until membership is renewed.
If you do not renew, you are no longer able to market yourselves as Puppy Friendly and all online access will cease.
We are however, absolutely certain you will LOVE being Puppy Friendly when you reap all the benefits it brings!
Why is Puppy Friendly an Annual Membership rather than a one off?
Being an annual membership allows for the continued provision of the free online training to all your puppy owners and their ongoing support. It allows us to keep you as a practice updated new information and additions to the courses as well as allowing for new staff members to complete their CPD. It also allows us to send you further Puppy Owner Handbooks on renewal so you can keep giving these to your new puppy owners.
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