Staff Training and CPD

To run a Puppy Friendly Practice it is really important that all staff both clinical and front of house, dealing with puppies on a daily basis have up to date knowledge on all aspects of the puppy client journey. This is why completing our continued personal development (CPD) training specific to your staff role is one of the requirements of meeting the Puppy Friendly Practice criteria. Every one needs to know what role they play in the puppy client journey so that the perfect puppy experience can be delivered to all puppy clients and everything can run smoothly.

All of the CPD courses within the Puppy Friendly Practice scheme are approved by I Pet Network and count towards your annual CPD targets.

I Pet Network
I Pet Network

The CPD courses currently included in the Puppy Friendly Practice scheme are hugely beneficial to the day to day running of the practice and include :

The Perfect Puppy Experience Course for Nurses.
The Perfect Puppy Experience Course for Receptionists.
The Perfect Puppy Experience Course for Vets.
Becoming a Puppy Friendly Practice - for the RVN nominated to be the driver of the concept.
Increasing Practice Revenue with Puppy Consumables - included for all staff.

Updates will be added to the course content each year and you will also receive regular news specific to being a Puppy Friendly Practice.

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